Learn
FAQs answered for you.
Frequently Asked - Find answers to common questions about Track & Trace
106 results
Filtering by:
Country-Specific
Country-Specific 20
Yes. All legally registered invoicing companies must enroll, sign a Participation Agreement, and pay required fees to support hub maintenance.
Was this helpful?
Yes. All supply chain participants must obtain a Global Location Number (GLN) to identify their organizations and key operational locations per the traceability directive.
Was this helpful?
Tatmeen became operational on December 13th, 2022, which was 18 months after the decree was issued on June 14, 2021.
Was this helpful?
No, the RSD system rejects duplicated license numbers or GLNs for multiple registrations. Each entity must have unique identifiers.
Was this helpful?
Yes, both registrations are required. BrandSync submission is mandated by the Medicines Barcoding and Serialization Guideline for product master information. NHRA-MVC tracks medicines from shipment through dispensing.
Was this helpful?
Invoicing Companies and Marketing Authorization Holders must register with GS1. GLN and GCP information can be found using the GS1 Lookup Directory and GTIN Management site.
Was this helpful?
Supply Chain Partners are organizations collaborating to move pharmaceuticals from manufacturer to consumer. This includes MAHs (Marketing Authorization Holders), Licensed Agents, 3PL companies, and dispensaries.
Was this helpful?
Yes, it is mandatory to register each location independently and track operations between them.
Was this helpful?
The process involves 10 steps: obtaining a Company Prefix, assigning numbers, selecting printing processes, environments, barcode types, sizes, formatting, colors, placement, and building quality plans.
Was this helpful?
Aggregation defines parent-child barcode relationships, allowing receivers to scan one code and understand complete shipment contents. Serialized GTINs are used at unit and case levels; SSCC applies to pallets.
Was this helpful?
The decree applies to all supply chain participants that produce, transport, store, or dispense pharmaceutical products in the UAE.
Was this helpful?
All medications will be added automatically in the system within two days of approval by SFDA.
Was this helpful?
Use the GS1 Lookup Directory or consult your GS1 membership documentation for assigned GLN and GCP numbers.
Was this helpful?
The registration process involves administrative registration and technical onboarding, including TEST hub connection and PRODUCTION hub go-live after demonstrating compliance.
Was this helpful?
To register with TATMEEN:
- Visit the TATMEEN portal at tatmeen.mohap.gov.ae
- Complete the company registration form
- Submit required documents (trade license, drug registration certificates)
- Wait for approval from MoHAP
- Receive credentials and begin integration testing
Was this helpful?
The EDA (Egyptian Drug Authority) is Egypt's regulatory body responsible for:
- Drug registration and approval
- Pharmaceutical quality control
- Track and trace system (EPTTS)
- Import/export control
Was this helpful?
NHRA (National Health Regulatory Authority) is Bahrain's healthcare regulatory body responsible for:
- Medicine and medical device regulation
- Healthcare facility licensing
- Track and trace compliance
Was this helpful?
JFDA (Jordan Food and Drug Administration) is the regulatory authority responsible for:
- Food and drug safety
- Product registration
- Track and trace requirements
- Import/export control
Was this helpful?
Tatmeen applies to Conventional and Biological Medicines in the first phase. Other product categories will follow in subsequent phases.
Was this helpful?
No, you cannot use the same serial number on drugs that have the same GTIN. Each serial must be unique per GTIN.
Was this helpful?