Terms of Service

1. Acceptance of Terms

By accessing and using the Track & Trace Hub ("the Platform"), you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to abide by these terms, please do not use this Platform.

2. Description of Service

The Track & Trace Hub is an informational and analytical platform designed to assist pharmaceutical industry professionals with:

• EPCIS file analysis and validation
• GS1 barcode decoding
• Serial number validation
• Regulatory information for MENA countries
• Community knowledge sharing

3. User Responsibilities

Users of the Platform agree to:

• Provide accurate information when registering
• Maintain the security of their account credentials
• Not upload malicious files or content
• Not use the Platform for any unlawful purpose
• Respect intellectual property rights
• Not attempt to reverse engineer or compromise the Platform

4. Data and Privacy

Files uploaded to the Platform for analysis are processed securely and are not stored permanently unless explicitly saved by the user. For more information, please refer to our Privacy Policy.

5. Intellectual Property

The Platform, including its design, features, and content (excluding user-generated content), is owned by 1DTS and protected by intellectual property laws. Users retain ownership of their uploaded files and submitted content.

6. Disclaimer of Warranties

The Platform is provided "as is" without warranties of any kind. While we strive to provide accurate regulatory information, users should verify critical compliance information with official regulatory authorities. The Platform is a tool for assistance and does not replace professional regulatory advice.

7. Limitation of Liability

1DTS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Platform, including any errors or omissions in the content.

8. Modifications to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes. Continued use of the Platform after modifications constitutes acceptance of the updated terms.

9. Termination

We reserve the right to terminate or suspend access to the Platform at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Platform.