Learn
FAQs answered for you.
Frequently Asked - Find answers to common questions about Track & Trace
136 results
Filtering by:
Country-Specific
Country-Specific 16
Yes, the RSD system accepts scanning and reporting of batches for efficiency.
Was this helpful?
B2B connectivity enables businesses to electronically connect and exchange data with Tatmeen to automate pharmaceutical reporting. It uses APIs for real-time data exchange.
Was this helpful?
ISD (Interface Specification Documents) is a technical document for each process of the RSD system, used for B2B integration.
Was this helpful?
The SPOC creates a B2B user, registers, sets a password, and subscribes to required APIs to obtain an API Key for integration.
Was this helpful?
You can use the RSD system portals for notification (reporting) until your system is ready for B2B integration.
Was this helpful?
Yes, if the Licensed Agent GLN is associated with the product in the ministry's master data, they can handle commissioning.
Was this helpful?
CSV (COMMA DELIMITED) format is accepted for file uploads to RSD.
Was this helpful?
No. 3PL companies are not allowed to register products under their name. They handle receiving, shipping, and other logistics operations only.
Was this helpful?
Licensed 3PL establishments can register independently with RSD and conduct accept/dispatch operations.
Was this helpful?
No, only pharmaceutical products intended for the local UAE market need to be reported to Tatmeen. Export products are exempt.
Was this helpful?
No, each licensed warehouse from SFDA should have their own GLN. Each location requires separate registration.
Was this helpful?
Products need to be commissioned to Tatmeen prior to the import customs clearance into the UAE local market.
Was this helpful?
No, the RSD system will not affect customs clearance operations. However, you must report after receiving shipments.
Was this helpful?
Products will have their status changed to Decommissioned - Dispensed and will be automatically decommissioned from Tatmeen.
Was this helpful?
Yes, for Conventional and Biological Medicines, free samples must be reported, except in certain cases defined in the guidelines.
Was this helpful?
Product verification is a process used to confirm that a product is genuine and authentic, showing its status and hierarchy information.
Was this helpful?