FAQs
Frequently Asked - Find answers to common questions about Track & Trace
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Data
🌐 General
Data 10
Master data is reference information:
- Product data (GTIN, description)
- Location data (GLN, address)
- Trading partner data
- Must be synchronized across systems
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A verification response confirms product authenticity:
- GTIN + Serial + Lot + Expiry verified
- Response: Valid/Invalid/Unknown
- Required at point of dispense
- Real-time query to repository
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Lot number: Identifies production batch (many units share same lot)
Serial number: Unique identifier for each unit
- Both required for full traceability
- Lot = quality tracking
- Serial = individual tracking
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Data synchronization keeps data consistent:
- Between internal systems
- With trading partners
- With regulatory portals
- Critical for EPCIS accuracy
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Key difference:
- Master data: Static reference data (product info, locations)
- Event data: Dynamic transaction records (what, when, where, why)
Both needed for complete traceability.
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Batch traceability tracks products by production batch:
- Same lot number = same production run
- Enables batch-level recalls
- Links to quality records
- Part of GMP requirements
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Exception handling manages serialization issues:
- Rejected units on line
- Failed submissions to portal
- Verification failures
- Data discrepancies
Requires documented procedures.
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A transaction ID links business transactions:
- Purchase order number
- Invoice number
- Delivery note number
- Required in EPCIS transaction events
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Compliance reports demonstrate regulatory adherence:
- Serialization status by product
- Event submission statistics
- Error rates and resolution
- Required for audits
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Data retention requirements:
- Keep records for specified period
- Typically 1 year after expiry + buffer
- Country-specific requirements
- Must be retrievable for audits
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