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Frequently Asked - Find answers to common questions about Track & Trace

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Technical 5

For product recalls:

  1. Identify affected serial numbers
  2. Query EPCIS repository for current locations
  3. Send ObjectEvent with disposition 'recalled'
  4. Track return/destruction events
  5. Report to regulatory portals as required

EPCIS provides full traceability for efficient recall execution.

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To obtain a GS1 Company Prefix:

  1. Contact your local GS1 Member Organization
  2. Complete the membership application
  3. Pay the membership fee
  4. Receive your unique Company Prefix

MENA GS1 offices: GS1 UAE (gs1.ae), GS1 Saudi Arabia (gs1sa.org), GS1 Egypt (gs1eg.org)

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Aggregation inference means deducing child contents from parent events without explicit disaggregation:

  • Scan pallet → infer all cases and units inside
  • Reduces scanning requirements
  • Requires accurate aggregation data

Not all portals support inference.

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No. While technically the SGTIN (GTIN + Serial) would be unique, best practice is to use unique serial numbers across all products to avoid confusion and simplify tracking.

Most serialization systems generate globally unique serial numbers.

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EPCIS events should be reported in chronological order. Reporting out of order may cause:

  • Validation errors on some portals
  • Inconsistent product status
  • Failed aggregation relationships

If events arrive late, ensure eventTime reflects actual occurrence time, not submission time.

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Technology 10

Serialization software manages serial number lifecycle:

  • Generates unique serial numbers
  • Manages number pools
  • Interfaces with packaging lines
  • Reports to regulatory systems

Key vendors: SAP, TraceLink, Antares Vision.

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API integration connects systems programmatically:

  • REST or SOAP protocols
  • Exchange serial/event data
  • Automate reporting
  • Enable system interoperability
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An aggregation station creates parent-child relationships:

  • Scans units going into cases
  • Scans cases going onto pallets
  • Creates aggregation hierarchy
  • Prints parent labels
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Print and verify is the serialization process:

  • Print unique code on each unit
  • Immediately verify with camera
  • Reject if verification fails
  • Record successful serialization
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A vision system verifies printed codes:

  • Camera-based inspection
  • Reads barcodes and text
  • Verifies print quality
  • Rejects non-compliant items

Critical for serialization quality.

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Level 3 is the site/plant level:

  • Local serialization management
  • Line-level coordination
  • Serial number pooling
  • Production scheduling

Examples: TraceLink, SAP ATTP.

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Level 4 in serialization architecture is the enterprise level:

  • ERP integration (SAP, Oracle)
  • Business process management
  • Cross-site visibility
  • Regulatory reporting

Part of the ISA-95 hierarchy.

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Cloud-based serialization uses cloud infrastructure:

  • Centralized serial number management
  • Multi-site visibility
  • Easier regulatory reporting
  • Lower infrastructure costs

Examples: TraceLink, SAP ICH.

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A handheld scanner reads barcodes manually:

  • 2D barcode scanning capability
  • Used in warehouses and pharmacies
  • Verification at point of dispense
  • Wi-Fi or Bluetooth connected
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Level 2 is the line controller level:

  • Controls packaging line equipment
  • Manages printers and cameras
  • Real-time code verification
  • Aggregation station control
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