MAH Registration on TATMEEN Portal
Complete guide to registering as a Marketing Authorization Holder on the UAE TATMEEN system for pharmaceutical serialization.
Prerequisites
- Valid trade license in UAE
- Authorized signatory documentation
- Active email address for portal access
- Company registration documents
Required Documents
| Document | Description | Format | Required |
|---|---|---|---|
| Trade License | Valid UAE trade license | Mandatory | |
| Authorization Letter | Letter authorizing the signatory | Mandatory | |
| Emirates ID | Emirates ID of authorized signatory | Mandatory | |
| Company MOA | Memorandum of Association | Optional |
Step-by-Step Instructions
Access TATMEEN Portal
5 minutesNavigate to the official TATMEEN registration portal
Open your web browser and go to https://tatmeen.mohap.gov.ae. Click on 'Register' or 'New User Registration' button on the homepage.
- Use Chrome or Edge for best compatibility
- Ensure pop-ups are enabled
- Do not use Internet Explorer
Select Organization Type
2 minutesChoose the appropriate organization category
From the dropdown menu, select 'Marketing Authorization Holder (MAH)' as your organization type. This categorization is crucial for proper access rights.
- If you're a CMO, select 'Contract Manufacturer'
- Distributors should select 'Distributor'
Enter Company Details
15 minutesFill in your organization's basic information
Enter your company name exactly as it appears on your trade license. Include trade license number, address, and contact information. All fields marked with * are mandatory.
- Use official company name from trade license
- Double-check all entries before proceeding
- Incorrect information may delay approval
Upload Required Documents
20 minutesSubmit all mandatory documentation
Upload clear, legible copies of all required documents. Each file should be in PDF format and under 5MB. Ensure all documents are valid and not expired.
- Scan documents at 300 DPI for best quality
- Name files clearly (e.g., 'TradeLicense_CompanyName.pdf')
- Blurry or incomplete documents will be rejected
Designate Authorized Users
10 minutesAdd users who will access the system
Add at least one authorized user with their Emirates ID number and email address. Each user will receive login credentials after approval.
- Add a backup administrator
- Use corporate email addresses
Submit Application
5 minutesReview and submit your registration
Review all information carefully. Accept the terms and conditions, then click 'Submit Application'. You will receive a confirmation email with your application reference number.
- Save your reference number
- Check spam folder for confirmation email
Await Approval
5-10 business daysWait for MoHAP verification
The Ministry of Health and Prevention will review your application. This typically takes 5-10 business days. You may be contacted for additional information or clarification.
- Monitor your email daily
- Respond promptly to any queries
- Delays in response may extend approval time
Receive Credentials & Configure
30 minutesSet up your account after approval
Upon approval, you'll receive your login credentials via email. Log in and complete your profile setup, including API credentials for system integration.
- Change your password immediately
- Store API keys securely