EDA has officially released a comprehensive user guide detailing how pharmacies can connect to the national Egyptian Pharmaceutical Track and Trace System(EPTTS), marking a significant step toward full operational rollout.
According to the published guidelines, the system is designed with flexibility in mind, offering three primary access methods to accommodate varying levels of pharmacy infrastructure and digital maturity.
Three Connection Channels Introduced
Pharmacies can now interact with the system through:
- Web Portal: A browser-based interface suited for manual operations
- Mobile Application: Designed for mobility,The app leverages smartphone cameras to scan GS1 DataMatrix codes
- Desktop Pharmacy Agent: Positioned as the primary solution for high-volume pharmacies, this background application integrates seamlessly with existing POS systems. It automatically captures barcode scans, validates GS1 DataMatrix codes with the national database, and records dispensing events in real time,without disrupting pharmacy workflows.
Offline Mode Ensures Business Continuity
A key highlight of the guide is the introduction of a 48-hour offline capability, addressing connectivity challenges across the market.
- Local Buffering: In case of internet disruption, the Desktop Agent securely stores transaction data locally.
- Automatic Synchronization: Once connectivity is restored, all stored events are automatically transmitted to the central system.
- Compliance Enforcement: Pharmacies must reconnect within 48 hours. Failure to sync within this window may result in temporary restrictions on dispensing activities until data integrity is restored.
The guide cover 7 types of users
Manufacturer : Create packs with unique codes, group them into cartons, and ship to distributors
Distributor : Receive shipments, manage your stock, and send products to pharmacies or branches
Branch :Operate as a sub-location of a distributor; receive, store, and forward products
Pharmacy : Receive medicines, check they are genuine, and record sales to patients
Hospital : Same as a pharmacy , receive and dispense medications to patients
Administrator :Manage the whole system: users, companies, products, and settings
Inspector : Audit and verify compliance; view recalls and trace product journeys
This release reinforces the EDA’s commitment to ensuring a practical, scalable, and resilient implementation of pharmaceutical traceability across Egypt, while maintaining strict compliance and real-time visibility across the supply chain.