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Frequently Asked - Find answers to common questions about Track & Trace
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Country-Specific 20
Jordan's serialization requirements are managed by the Jordan Food and Drug Administration (JFDA):
- Unit-level serialization with DataMatrix barcode
- GTIN, serial number, batch, and expiry encoding
- EPCIS event reporting
- Focus on high-risk and imported products initially
When the Data Matrix of a pack intended for a foreign market is scanned, the system does not reject
the operation but starts an automatic procedure called Intermarket Transaction (IMT).
The verification flow has the following steps:
1. Local check: the local NMVS carries out an initial check in its own database.
2. Forwarding to the EU Hub: as it does not find the serial number data in its own repository, the
NMVS forwards the verification request to the EU Hub.
3. Identification of the competent country: the EU Hub identifies the relevant National System
(in this case the Spanish one) and forwards the request to it.
4. Verification and reply: the destination NMVS checks in its own repositories whether the
unique identifier exists and what its status is (for example “Active”). The result is sent to the
EU Hub, which redirects it to the local NMVS to confirm the operation to the user.
5. Synchronisation: finally, the status is updated in the national repositories involved.
In an Intermarket Transaction, the NMVS does not return the product master data; in addition, the
reply contains the notification NMVS_NOTIFY_IMT_01.
The system includes "Error Declaration" events for almost every action (e.g., Commission Error, Shipping Void, Receiving Error Declaration). These allow users to cancel a previously reported transaction and correct the data record.
Yes, the following are currently excluded :
- Unregistered imported products requested for specific individuals/entities.
- Products for clinical trials.
- Free medical samples intended for research or medical promotion.
Aggregation is the process of linking individual packs (child) to a larger shipping unit (parent), such as a carton or pallet. This larger unit is assigned a Serial Shipping Container Code (SSCC), allowing the entire shipment to be tracked through the supply chain without scanning every individual box at every stop.
The system tracks "exits" through several specific event types:
- Dispensing: When a pharmacy or hospital gives the medicine to a patient.
- Destruction: Used to report packs that are damaged or expired and must be disposed of.
- Sampling: When packs are pulled from a batch for quality testing or research.
- Stolen/Missing: To report units that are lost or involve criminal activity.
TATMEEN is the UAE's national pharmaceutical track and trace system, operated by the Ministry of Health and Prevention (MoHAP).
It requires manufacturers and importers to serialize products and report EPCIS events throughout the supply chain.
The 3PL records aggregation, shipping, and receiving using its GLN.
RSD (Rassd) is Saudi Arabia's pharmaceutical track and trace system, operated by the Saudi Food and Drug Authority (SFDA).
It mandates serialization and EPCIS reporting for all pharmaceutical products in the Saudi market.
NHRA-MVC (Medicine Verification Center) is Bahrain's pharmaceutical track and trace system, operated by the National Health Regulatory Authority (NHRA).
Pharmacies must stop the sale of any unit with an unverified or invalid code and report it immediately to the EDA.
Expired products are reported as a “Decommission Event.”
Example: Batch B123 expired Dec 2026 → all serials from B123 marked “Decommissioned – Expired.”
Yes, via the T&T portal, but ERP integration automates reporting.
Not necessarily, but their existing systems (like ERP, MES, or WMS) must be capable of integrating with the National System using the EPCIS protocol. They must be able to generate and send data files in XML/EPCIS format.
To facilitate manual verification in case of optical reading problems, the key information of the Data Matrix code is printed in textual format on the packaging:
- PC → Product Code (GTIN)
- SN → Serial Number
- LOTTO → Batch Number
- SCAD → Expiration Date
- AIC → National reimbursement number
These pieces of information are preferably positioned near the two-dimensional barcode to facilitate reading.
The HRI information must be printed as indicated in the “Data Matrix” Decree (Ministry of Health Decree of March 6, 2025, Annex A – point 6).
Yes. 3PLs within Egypt must register GLNs and are responsible for reporting aggregation, shipping, and receiving events from their facilities. Regional Hubs outside Egypt need not register with GLN. Brand owners remain accountable to EDA for ensuring 3PL compliance.
Each carton/pallet is assigned an SSCC (Serial Shipping Container Code, AI 00).
All child Serials inside are digitally linked to the SSCC.
Example:
• SSCC: 00312345678901234567
• Contains Serials: SN000000123456 → SN000000123475
System mapping: SSCC 0031234567890123
The reporting model will be vertical, with all traceability events reported directly to the national hub. At this stage, no requirements have been defined for partner-to-partner data sharing.